Contact our After Sales Centres for service on appliances still under the 2 year warranty.

Please note that Defy also do repairs on their appliances which are OUT of warranty.

Call our toll free number 0800336611 on:

Saturday 09:00 to 17:00 within a 50km radius of Bloemfontein, Cape Town, Durban, East London, Johannesburg, Pretoria, Polokwane, Port Elizabeth

Sunday 09:00 to 13:00 within a 50km radius of Cape Town, Durban, Johannesburg, Pretoria

Click on the After Sales Service button to be directed a full list of service centers.
National Contact Number
0861 00DEFY
(0861 003339)

The benefits of Thermofan cooking:


Thermofan ovens, were developed and registered by DEFY in 1978, use the principle of forced convection within the oven cavity. This offers a variety of benefits.
  • A number of baking trays may be used simultaneously, thereby increasing the effective capacity of the oven and reducing overall baking time.
  • Different dishes may be prepared at the same time without flavour transferring from one to another.
  • The oven door may be opened at any time for inspection purposes without affecting baking performance.
  • Chickens may be grilled effectively without the use of a rotisserie.
Thermofan ovens require a slightly different technique from conventional ovens. 

Oven Temperatures 
The airflow in a Thermofan oven allows lowered temperatures to be used. This results in roasts being more succulent and baking having a better texture. At the same time a small saving in electricity consumption is made.

Baking Times
Baking times in a Thermofan oven are the same as for a Conventional oven.

Condensation
The Thermofan oven can bake up to three times as much as a conventional oven and therefore more moisture may be released than usual. Evidence of condensation may appear around the oven vents. This is normal.

Use of Baking Trays
  • Thermofan ovens are supplied with two baking trays.
  • Additional trays may be purchased from your nearest Defy Spares Centre.
  • The position of the shelves will be determined by the size of the items to be baked.
  • Ideally, unused trays and shelves should be left in position to optimise the airflow in the oven.
PLEASE NOTE THAT DEFY THERMOFAN OVENS ARE MULTIFUNCTION AND ALSO OFFER FAN ASSISTED BAKING AND STATIC OVEN MODES.

 

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