Contact Us
Defy Appliances (Pty) Ltd is South Africa’s largest manufacturer and distributor of major domestic appliances, leading the industry since 1905.
Defy South Africa offers a wide range of kitchen, laundry, and small appliances, available nationally and internationally in various African countries. Defy is known for its brand quality and sophisticated product offerings, leading the industry as the biggest white goods manufacturer in South Africa, and offering the largest product range in South Africa.
The Defy Service Centres are situated in Springfield and Pietermaritzburg and open to the public for all Defy related repairs and services. You can request a service to your Defy appliance or log a faulty product concern.
Our Service Centres are open from Monday to Saturday, and our friendly service teams are ready to assist with all your Defy product needs. You can contact our Service Call Centre, or the Springfield or Pietermaritzburg branches directly.
How Can Defy Authorised Service Centres Help You?
- Spares sales
- SDA sales
- Air-con sales & installation
- Accessories sales
- Repair for warranty calls
- Repair for chargeable calls (out of warranty)
- Cleaning products (chemical kits to clean finished goods)
- Large product installation (washing machines, fridges, tumble dryers etc)
The Defy Sales Branches are located in all of the major provinces around South Africa and can be contacted individually. You can purchase Defy South Africa products online or in-store from any of our leading stockists around South Africa.
Defy - Believe in better
Sales Branches
Western Cape, Cape TownPhone: (021) 526-3000 Fax: (021) 526-3013 Address: 5A Marconi Road, Montague Gardens, Montague Gardens Postal Address: P O Box 370, Eppindust, 7475 |
Bloemfontein, Free StatePhone: (051) 400-3900 Fax: (051) 400-3950 Address: Unit Number 5, Monument Business Park, 50 Monument Road, Oranjesig, Bloemfontein Postal Address: P.O. Box 1691, Bloemfontein, 9300 |
Eastern Cape, East LondonPhone: (043) 745-1129 Address: Robbie de Lange Road, Wilsonia, East London Postal Address: PO Box 13050, Vincent, 5217 |
Eastern Cape, Port ElizabethPhone: (041) 401-6400 Fax: (041) 401-6501 Address: 112 Paterson Road, North End, Port Elizabeth, 6001 Postal Address: P.O. Box 2971, North End, 6056 |
Limpopo - PolokwanePhone: (015) 292-1166 Fax: (015) 292-1449 Address: 81A Nelson Mandela Drive, Nirvana Postal Address: PO Box 1917, Polokwane, 0700 |
Gauteng, MidrandAddress: Cnr Pharmaceutical & 15th Rd, Midrand, Gauteng Postal Address: P.O. Box 1686, Midrand Phone: (011) 621-0200 |
MpumalangaPhone: (013) 712-3144 Address: 1 Platt Street, Barberton Postal Address: P.O. Box 367, Barberton |
Kwazulu-NatalPhone: +27 31 460-9711 Fax: +27 31 460-9800 Address: 135 Teakwood Rd, Jacobs, 4052, Durban |
Defy Namibia AgentAtlantic Distributors Phone: +264 6121 6162 Fax: +264 6121 6134 Email: [email protected] Address: Southern Industrial, C/O Edison & Einstein Street, Windhoek, Namibia Postal Address: P.O. Box 21158, Windhoek, Namibia |
Defy Botswana AgentRay Morgan Agency Phone: 00 267 3906476 Fax: 00 267 3959705 Address: Plot 48, Gaborone Inter Commerce Park, Kgale View, Gaberone Botswana Postal Address: Private Bag B0261, Bontleng, Botswana |
Zambia Agent Southgate Investments LtdPhone: +26 0211 242332 | 242333 Address: Plot No. 1635, Malambo Road, Lusaka, Zambia Postal Address: P.O Box 33681, Heavy Industrial Area |
Defy Zimbabwe AgentPrimepep Services (Pvt) Ltd t/a Tradecom Africa Phone: +263 772 469 010/011/+263 4 486156/165 Address: Unit 2, 183 Loreley Crescent, Msasa, Harare, Zimbabwe Postal Address: P.O. Box J6 Amby, Zimbabwe |
SwazilandDefy Swaziland Agent Phone: 00 268 25184310 Fax: 00 268 25184318 Address: Lynd Distributors, 169 Second St, Matsapha, Swaziland Postal Address: P.O. Box 880, Manzini, Swaziland |
Service Call CentrePhone: 086 100 DEFY (3339) Hours:Mon - Fri (07H00 - 18H00) Sat (09H00 - 17H00) Public Holidays (closed) |
Defy Authorised Service Centre Springfield ParkPhone: 031 579 1567 Address: Unit 20 Teakfield Place, 1 Teakfield Rd, Springfield Park, Durban, 4091 Hours:Mon - Fri (08H00 - 18H00) Sat (08H00 - 13H00) Public Holidays (closed) |
Defy Authorised Service Centre PietermaritzburgPhone: 033 332 0870 Address: 11 Assurance Street, Pietermaritzburg, 3201 Hours:Mon – Friday (08H00 – 17H00) Sat (08H00 – 13H00) Public Holidays (closed) |
Defy Authorised Service Centre MargatePhone: 039 312 0089 Address: Shop 1B, 42 Marine Drive, Margate Hours:Mon - Fri (08H00 - 17H00) Sat (09H00 - 13H00) Public Holidays (closed) |
Defy Authorised Service Centre NewcastlePhone: 034 312 3680 Address: 71 Scott Street, Newcastle Hours: Mon – Friday (08H00 – 17H00) Sat (09H00 – 13H00) Public Holidays (closed) |
Defy Authorised Service Centre CenturionPhone: 012 654 3155 Address: Unit 4, Eco Square, 298 Witch Hazel Avenue, Eco Park, Highveld Hours:Mon - Fri (08H00 - 17H00) Sat (09H00 - 13H00) Public Holidays (closed) |
Defy Authorised Service Centre Richards BayPhone: 062 427 4807 Address: 41 Dollar Drive, Richards Bay Hours:Mon – Friday (08H00 – 17H00) Sat (09H00 – 13H00) Public Holidays (closed) |