Leading Appliance Manufacturer | Contact Us Today | Defy South Africa

Contact Us

Defy Appliances (Pty) Ltd is South Africa’s largest manufacturer and distributor of major domestic appliances, leading the industry since 1905.

Defy South Africa offers a wide range of kitchen, laundry, and small appliances, available nationally and internationally in various African countries. Defy is known for its brand quality and sophisticated product offerings, leading the industry as the biggest white goods manufacturer in South Africa, and offering the largest product range in South Africa.

The Defy Service Centres are situated in Springfield and Pietermaritzburg and open to the public for all Defy related repairs and services. You can request a service to your Defy appliance or log a faulty product concern.

Our Service Centres are open from Monday to Saturday, and our friendly service teams are ready to assist with all your Defy product needs. You can contact our Service Call Centre, or the Springfield or Pietermaritzburg branches directly.

How Can Defy Authorised Service Centres Help You?

  • Spares sales
  • SDA sales
  • Air-con sales & installation
  • Accessories sales
  • Repair for warranty calls
  • Repair for chargeable calls (out of warranty)
  • Cleaning products (chemical kits to clean finished goods)
  • Large product installation (washing machines, fridges, tumble dryers etc)

The Defy Sales Branches are located in all of the major provinces around South Africa and can be contacted individually. You can purchase Defy South Africa products online or in-store from any of our leading stockists around South Africa.

Defy - Believe in better



Sales Branches

Western Cape, Cape Town

  • Phone: (021) 526-3000
  • Fax: (021) 526-3013
  • Address: 5A Marconi Road, Montague Gardens, Montague Gardens
  • Postal Address: P O Box 370, Eppindust, 7475

Bloemfontein, Free State

  • Phone: (051) 400-3900
  • Fax: (051) 400-3950
  • Address: Unit Number 5, Monument Business Park, 50 Monument Road, Oranjesig, Bloemfontein
  • Postal Address: P.O. Box 1691, Bloemfontein, 9300

Eastern Cape, East London

  • Phone: (043) 745-1129
  • Address: Robbie de Lange Road, Wilsonia, East London
  • Postal Address: PO Box 13050, Vincent, 5217

Eastern Cape, Port Elizabeth

  • Phone: (041) 401-6400
  • Fax: (041) 401-6501
  • Address: 112 Paterson Road, North End, Port Elizabeth, 6001
  • Postal Address: P.O. Box 2971, North End, 6056

Limpopo - Polokwane

  • Phone: (015) 292-1166
  • Fax: (015) 292-1449
  • Address: 81A Nelson Mandela Drive, Nirvana
  • Postal Address: PO Box 1917, Polokwane, 0700

Gauteng, Midrand

  • Address: Cnr Pharmaceutical & 15th Rd, Midrand, Gauteng
  • Postal Address: P.O. Box 1686, Midrand
  • Phone: (011) 621-0200

Mpumalanga

  • Phone: (013) 712-3144
  • Address: 1 Platt Street, Barberton
  • Postal Address: P.O. Box 367, Barberton

Kwazulu-Natal

  • Phone: +27 31 460-9711
  • Fax: +27 31 460-9800
  • Address: 135 Teakwood Rd, Jacobs, 4052, Durban

Defy Namibia Agent

  • Atlantic Distributors
  • Phone: +264 6121 6162
  • Fax: +264 6121 6134
  • Email: atlantic@mweb.com.na
  • Address: Southern Industrial, C/O Edison & Einstein Street, Windhoek, Namibia
  • Postal Address: P.O. Box 21158, Windhoek, Namibia

Defy Botswana Agent

  • Ray Morgan Agency
  • Phone: 00 267 3906476
  • Fax: 00 267 3959705
  • Address: Plot 48, Gaborone Inter Commerce Park, Kgale View, Gaberone Botswana
  • Postal Address: Private Bag B0261, Bontleng, Botswana

Zambia Agent Southgate Investments Ltd

  • Phone: +26 0211 242332 | 242333
  • Address: Plot No. 1635, Malambo Road, Lusaka, Zambia
  • Postal Address: P.O Box 33681, Heavy Industrial Area

Defy Zimbabwe Agent

  • Primepep Services (Pvt) Ltd
  • t/a Tradecom Africa
  • Phone: +263 772 469 010/011/+263 4 486156/165
  • Address: Unit 2, 183 Loreley Crescent, Msasa, Harare, Zimbabwe
  • Postal Address: P.O. Box J6 Amby, Zimbabwe

Swaziland

  • Defy Swaziland Agent
  • Phone: 00 268 25184310
  • Fax: 00 268 25184318
  • Address: Lynd Distributors, 169 Second St, Matsapha, Swaziland
  • Postal Address: P.O. Box 880, Manzini, Swaziland

Defy Authorised Service Centres

Service Call Centre

  • Phone: 086 100 DEFY (3339)
  • Hours:
  • Mon - Fri (07H00 - 18H00)
  • Sat (09H00 - 17H00)
  • Public Holidays (closed)

Defy Authorised Service Centre Springfield Park

  • Phone: 031 579 1567
  • Address: Unit 20 Teakfield Place, 1 Teakfield Rd, Springfield Park, Durban, 4091
  • Hours:
  • Mon - Fri (08H00 - 18H00)
  • Sat (08H00 - 13H00)
  • Public Holidays (closed)

Defy Authorised Service Centre Pietermaritzburg

  • Phone: 033 332 0870
  • Address: 11 Assurance Street, Pietermaritzburg, 3201
  • Hours:
  • Mon – Friday (08H00 – 17H00)
  • Sat (08H00 – 13H00)
  • Public Holidays (closed)