R500 OFF Inverter Air-Conditioner Installation Cost - Defy

R500 OFF Inverter Air-Conditioner Installation Cost

Terms and Conditions for the Defy “R500 OFF Inverter Air-Conditioner Installation Cost” offer


The name of the Promotion is “R500 OFF Inverter Air-Conditioner Installation Cost” offer.

The Promotion will run between 15 Oct 2019 until 31 Jan 2020 and while stock lasts. However, Defy has the right to stop this promotion at any time before the 31 Jan 2020 without prior notification.


  1. The Promotion
  1. Any person participating in this promotion (“Promotion”) does so on acceptance of these terms and conditions (“Terms and Conditions”).
  2. Defy Appliances (Pty) Ltd (“Defy”) and their subsidiaries are collectively referred to as the “Promoters” in respect of the Promotion for purposes of these Terms and Conditions.
  3. The Promotion will run between 15 Oct 2019 until 31 Jan 2020 and while stock lasts, after which date the Promotion will automatically lapse and no further guarantees will be honored.
  4. This Promotion is open to all persons of the age 18 years or older and resident in South Africa.


  1. The Mechanics
  1. The consumer must purchase an eligible appliance (as per table below) from any participating stores within the promotional dates. Any purchases outside these dates will not qualify for this promotion.
  2. Eligible appliance is any set of Defy Inverter Air-Conditioner (any capacity size). Please see table below.
  3. Consumer must buy a full Defy Inverter Air-Conditioner set (Indoor & Outdoor combined) to qualify for the R500 OFF installation cost benefit.
  4. After purchase, consumer must contact store manager in order to get contact details of Defy accredited installer.
  5. It is the consumer’s responsibility to contact and book an installation job directly with the Defy accredited installer.
  6. Before installation; consumer must provide proof of purchase to Defy accredited installer to redeem ‘R500 OFF‘ installation cost benefit.
  7. Proof of purchase must clearly show purchase details (store bought from, appliance bought, amount, and date of purchase).
  8. The use of Defy accredited installer validates product warranty.
  1. General terms

Without detracting in any way from the Promotion Rules, the following general provisions shall be applicable to these Rules.

  1. The Promoters of this Promotion will interpret the Rules in their sole discretion and reserve the right to amend the Rules at any time in accordance with the provisions contained in these Rules.
  2. By entering and participating in the Promotion, you agree that the Promoters may collect and process your personal information for purposes of this Promotion.
  3. The Promoters, their directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by them or any supplier of goods and services in connection with this Promotion and their spouses, life partners, parents, children, siblings, business partners or associates are not eligible to participate in or enter this Promotion.
  4. In the event of a dispute, the decision of the Promoters will be final and binding and no correspondence will be entered into. In this regard and for further clarity, the Promoters shall be entitled to deal with such disputes (or any failure by entrants to follow the rules) in their sole discretion, including that the Promoters shall be entitled, in addition to any other rights which the Promoters may have in terms of these rules, to immediately disqualify entrants from this Promotion. By entering the Promotion and/or accepting any Reward, the entrants, users hereby indemnify, release and hold harmless the Promoters (including their subsidiaries, holding companies and affiliates), their directors, employees, agents, suppliers and contractors (the “Promoters parties”):
    1. From and against any actions, claims and/or liability for injury, loss, damage, expense, claim or damages of any kind resulting in whole or in part, directly or indirectly, from participation in the Promotion, and/or the use, acceptance or possession of a reward.
  5. Entrants who, in the Promoters’ sole determination, act unlawfully, fraudulently, in breach of these Rules or otherwise dishonestly may be disqualified from participating in the Promotion and shall not be eligible for the ‘R500 OFF‘ installation cost benefit .
  6. Additional to any other rights contained in the Promotion rules, the Promoters reserve the right to terminate the Promotion at any time with immediate effect. If this is the case, the Promoters will provide a notice on the website and it shall be the responsibility of entrants to review such website in this respect. In such event, all entrants hereby waive any rights, which they may have against any of the organising parties and acknowledge that they will have no recourse or claim of any nature against the organising parties.
  7. The duration of this Promotion may also be extended or curtailed at the sole discretion of the Promoters. If this is the case, the Promoters will provide notice of this on the Website.
  8. The Promotion closes at 23:59 on 31 January 2020.
  9. The Defy accredited installer is an independent contract and Defy shall not be liable for any claims damages, or injuries caused by the independent contractor.
  1. Exclusions and other important terms
  1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the participant or the Promoter in terms of the Consumer Protection Act, 68 of 2008 (“CPA”).
  2. By entering the Programme in accordance with its terms, Participants acknowledge that the Programme will be managed in accordance with the provisions of the CPA. Qualifying participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the reward
  3. These Terms and Conditions shall be governed by the laws of the Republic of South Africa.


Defy Inverter Models:

SAP Code Model Code Model Description Unit Type Size/Capacity
8140759700 ACI09H1 P ACI09H1 P AC 9K HWL O INV HP P Outdoor Unit 9K BTU SET
8140758500 AHI09H1 P AHI09H1 P AC 9K HWL I INV HP P Indoor Unit
8140758800 AHI12H1 P AHI12H1 P AC 12K HWL I INV HP P Outdoor Unit 12K BTU SET
8140760000 ACI12H1 P ACI12H1 P AC 12K HWL O INV HP P Indoor Unit
8140759100 AHI18H1 P AHI18H1 P  AC 18K HWL I INV HP P Outdoor Unit 18K BTU SET
8140760300 ACI18H1 P ACI18H1 P AC 18K HWL O INV HP P Indoor Unit
8140759400 AHI24H1 P AHI24H1 P AC 24K HWL I INV HP P Outdoor Unit 24K BTU SET
8140760600 ACI24H1 P ACI24H1 P AC 24K HWL O  INV HP P Indoor Unit


Sales of spares will be closed on the following days:

  • 26 March 2020
  • 27 March 2020
  • 2 April 2020
  • 3 April 2020
  • 9 April 2020
  • 10 April 2020
  • 16 April 2020
  • 17 April 2020
  • 23 April 2020
  • 24 April 2020
  • 30 April 2020