Just got a new Defy Front Loader Washing Machine?
Before using it for the first time, it’s important to safely remove all packaging.
Watch the video below for a simple step-by-step guide to get your machine ready for its first wash.
Tilt Carefully: With assistance, tilt the machine backward to remove the packaging reinforcement by pulling the ribbon. Do not attempt this alone.
Remove Transport Bolts:
Use a 10mm spanner to loosen all transport bolts until they turn freely.
Carefully remove each bolt by turning and pulling.
Install Plastic Covers:
Locate the plastic covers in the bag with the user manual.
Insert them into the holes where the transport bolts were removed to protect the panels.
Keep Bolts Safe: Store the transport bolts in a safe place. They will be needed if the machine is moved in the future.
Need a Hand?
If you’re still having trouble, we’re here to help!
Click one of the options below, or press Learn More to go
straight to our Service Centre page.
📞 Call us on 0861003339
📧 Email us ( service@defy.co.za )