Product Registration Privacy Notice

 

Welcome to Beko. This privacy notice describes how we collect, process, use, and share your personal data, both online during your use of *** (“the Sites”) and offline.

We recommend that you read this privacy notice in full to ensure you are fully informed. However, if you only want to access a particular section of this notice, then you can click on the heading below to access the information for that topic.

Please note that our products and services are aimed at those aged 18 and over. Our products and services are aimed at those aged 18 and over. If you are below 18 years of age, you will require a parent/guardian to provide consent on your behalf to the processing of your personal data in accordance with this Privacy Notice. If you are a parent/guardian of a child below 18 years of age, you consent to the processing of your child’s personal data in accordance with this Privacy Notice, where provided to us.

Who we are

When we refer to “Arçelik”, “we” or “us”, we are referring to Arçelik A.Ş. and its affiliated companies involved in the processing of your personal data. More information about the Arçelik Group can be found on Arçelik’s website here.

If you have questions about the processing operations of our parent company, Arçelik A.Ş., you can view their privacy policy here.

How to contact us

If you have any questions about how we use your personal data or this privacy notice in general, please contact us using this  form.

When do we collect your personal data?

· When you create an account with us

· When you register your product

· When you give your marketing consents.

What types of personal data do we collect?

Where we talk about “personal data” in this privacy notice, this means any information that may be used alone or in combination with other information to identify you.

The types of information we collect are set out below:

· Name and surname,

· Product details,

· Product warranty details,

· E-mail address,

· Telephone number,

· Address.

What lawful bases do we rely on for processing your personal data?

There are several different reasons under data protection law for which we may collect and process your personal data. These include:

Consent. This is where you have given us your consent to collect and process your data for a specified purpose. For example, where you tick a box to sign-up our product registration platform.

How and why we use your personal data

This section tells you how and why we will use your personal data and explains the lawful basis we rely on in each case. Please remember that if you choose not to share your personal data with us, we may not be able to provide the services or products you have requested.

Where applicable, we process your personal data for the following purposes on the basis of your consent.

· With your consent, we will use your personal data to sign you up to our product registration platform,

· With your consent, we will send marketing communications to you.

Please note: If you have given us your consent, you may subsequently withdraw it at any time by contacting us using the details provided in ‘How to contact us’. This will not affect our ability to rely on your consent for any processing which took place on this basis before you withdrew your consent.

Who do we share your personal data with?

We sometimes share your personal data with third parties. The types of third parties with which we share personal data are described below:

Other Arçelik group companies

We may share your personal data with other companies belonging to the Arçelik Group, including our parent company Arçelik A.S. in Turkey, who may use your personal data for purposes and in a manner consistent with the information set out in this privacy notice. In particular, Arçelik A.S. will process some of your personal data for analysing and reporting purposes at a global level based on its legitimate interests in developing the Arçelik Group’s business and complying with local rules and regulations. Arçelik A.S. may disclose your personal data to third parties (such as service providers, agents and public authorities and institutions) where it is necessary for Arçelik A.S. to lawfully carry out its business activities in accordance with the purposes set out above and as required and permitted by applicable law.

Third parties where required by law

We may disclose your personal data to a third party if it is necessary to comply with a legal obligation or the decision of a judicial authority, a public authority or a government body or if disclosure is necessary for national security, law enforcement or other issues of important public interest.

Business partners

We may share your personal data with our business partners for their own purposes if it is necessary for providing products and services to you.

We may also pass your personal data to third parties for their direct marketing purposes but only where you have given your consent at the time you supply your personal data.

Professional advisors

We may disclose personal data to professional advisors, such as lawyers, auditors and insurers, as necessary in the course of the professional services they provide us with.

International transfers of your personal data

When we share your personal data with our affiliated companies or other companies with whom we contract (as described in ‘Who do we share your personal data with?’), these companies may be located outside the European Economic Area (“EEA”) or your country of residence, as applicable, in countries with different laws for protecting personal data than the laws in your country of residence. In particular, your personal data may be transferred to our group companies located in Turkey, including Arçelik A.S.

If we transfer your personal data outside the EEA, or your country of residence, as applicable, we will take steps to ensure that your data will receive the same level of protection as if it was being processed within the EEA or your country of residence, as applicable. For example, we may include standard contractual clauses adopted by the European Commission in our contracts with third parties or our group companies to ensure there are safeguards in place to protect your personal data. Please contact us using the details in ‘How to contact us’ for more information about the specific measures we have taken.

Please note that Arçelik A.S. may further transfer your personal data to third parties located in countries that do not provide an adequate level of data protection. Such transfers will be carried out in accordance with applicable laws including where applicable, contractual requirements set out in standard contractual clauses.

How long do we keep your personal data?

We will only keep your personal data for as long as reasonably necessary for the purposes set out in this privacy notice and in accordance with applicable laws. This may include satisfying any legal, accounting, or reporting requirements.

How do we keep your personal data secure?

We will take reasonable precautions to protect your personal data against loss, misuse or alteration. Among other measures, we ensure the security of your personal data by means of encryption, password protection and by otherwise restricting access to it.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data as required by law, we cannot guarantee the security of your personal data transmitted to us using unsecured means; any such transmission is at your own risk.

You should also continue to take measures to keep your personal data safe and secure, such as avoiding the use of apparent or predictable user IDs or passwords, changing your passwords with regular intervals, making sure that you have not disclosed your password(s) to anyone else, and that you have not given consent to a third party to have access to your user account and personal data.

What are your rights relating to your personal data?

You have the following rights with respect to your personal data that we process, subject to conditions set out in the applicable laws:

· to request access to your personal data (commonly known as a “subject access request”) and to certain additional information about our processing of your personal data that this privacy notice is designed to address,

· to request the correction of any inaccurate or incomplete personal data,

· to request the erasure of your personal data or the restriction of the processing of your personal data;

· to object to our processing of your personal data;

· to withdraw any consent you have given;

· under certain circumstances to demand data portability;

· to lodge a complaint with the applicable data protection supervisory authority, and

· to contest certain automated decisions we make about you that have legal or otherwise similarly significant consequences. We do not typically carry out such automated decision-making but, if we do, we will make it clear where such decisions are being made.

You have the right to withdraw consent and object to the processing of your personal data at any time.

We collect, store, and record the collected personal data in digital or electronic format and physical copies. Access to information is limited to authorized officers and personnel for the purpose of your engagement and through your transactions with us.

We may organize or consolidate the above-enumerated personal data to allow us to use the data for the foregoing purposes. We may also retrieve any of your stored data for the same purposes, as well as to update, modify or correct your data upon your request.

Upon determination that the personal data is no longer necessary for the purposes set out in this privacy notice, the personal data may be disposed in an appropriate manner which would be irretrievable.

To exercise your rights, please contact us using the contact details listed in ‘How to contact us’.

Supervisory Authorities

Supervisory Authorities are independent public authorities that supervise, through investigative and corrective powers, the application of the data protection law. They provide expert advice on data protection issues and handle complaints lodged against violations of the applicable data protection legislation.

Generally speaking, the main contact point for questions on data protection is the Supervisory Authority in the country where company/organisation in question is based. However, if that company/organisation processes data in different countries or is part of a group of companies established in different countries, that main contact point may be a Supervisory Authority in another country.

For EEA (European Economic Area) countries find your National Supervisory Authority clicking here.

Changes to this Privacy notice

We may change and update this privacy notice from time to time. Any changes to our privacy notice will be posted on this page. We will notify you of any material changes or additions to this privacy notice and will provide you with a copy of the amended privacy notice by use of your email address provided to us, or by any other suitable means which ensures that you will be notified of any changes to this privacy notice.

This Privacy notice was last updated on [.].[.]2023.