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Defy Service Centres Reliable Support, Wherever You Are

As South Africa’s leading appliance brand since 1905, Defy is committed to offering not just quality appliances--but exceptional after-sales service too. Our nationwide network of Authorised Defy Service Centres is here to help you with everything from repairs to product queries, ensuring your appliance continues to perform at its best. Whether you're looking to log a fault, request a repair, or speak to a service consultant, our dedicated teams are ready to assist--Monday to Saturday.

What Our Service Centres Offer

🔧

Appliance Repairs

For both in-warranty and out-of-warranty appliances.

⚙️

Genuine Spares & Accessories

Sales of spares, accessories, and cleaning kits.

🚚

Installation Services

For large appliances like fridges, washing machines, and ovens.

🔌

Small Appliance Sales

Browse and purchase small domestic appliances (SDA).

Find a Defy Service Centre Near You

You can either contact our central Service Call Centre or reach out directly to your nearest Authorised Defy Service Centre for assistance.

Service Call Centre

Phone: 086 100 3339

Hours:
Mon - Fri (07H00 - 18H00)
Sat (09H00 - 17H00)
Public Holidays (closed)

Authorised Service Centres

KwaZulu-Natal

Springfield Park

Phone: 031 579 1567

Address: Unit 20 Teakfield Place, 1 Teakfield Rd, Springfield Park, Durban, 4091

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Pietermaritzburg

Phone: 033 332 0870

Address: 11 Assurance Street, Pietermaritzburg, 3201

Hours:
Mon -- Friday (08H00 -- 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Phoenix

Phone: 031 530 7229

Address: Shop No3, 13 Acropolis street, Starwood, Phoenix

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Margate

Phone: 039 312 0089

Address: Shop 1B, 42 Marine Drive, Margate

Hours:
Mon - Fri (08H00 - 16H30)
Sat (08H00 - 13H00)
Public Holidays (closed)

Richards Bay

Phone: 0634055875 / 0655514708

Address: 41 Dollar Drive, Richards Bay

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Newcastle

Phone: 034 312 3680

Address: 71 Scott Street, Newcastle

Hours:
Mon - Thurs (08H00 - 17H00)
Fri (08H00 - 12H00) Open Again (13H30 - 17H00)
Sat (08H00 - 12H00)
Public Holidays (closed)

Gauteng

Centurion

Phone: 087 809 0869

Address: Shop 15B Eco Boulevard Shopping Centre , 270 Witch-Hazel Avenue , Centurion

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Boksburg

Phone: 0105346944

Address: Shop 4 ,Hibiscus Centre, 120 North Rand Road, Boksburg

Hours:
Mon - Fri (08H00 - 17H00)
Weekend & Public Holidays (closed)

Roodepoort

Phone: 011 763 4310

Address: 308 Ontdekkers Park, Roodepoort

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Western Cape

George

Phone: 076 850 6959

Address: 5 Pioneer Street, Pacaltsdorp Industria, George 6529

Hours:
Mon - Thurs (08H00 - 17H00)
Fri (08H00 - 16H00)
Weekend & Public Holidays (closed)

Parklands, Cape Town (CMA Appliances)

Phone: 083 795 9595 / 021 879 2549

Address: Shop13a The Piazza, Corner of Parklands Main Road and Link Road

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Cape Town

Phone: 021 001 0681 / 087 183 2485

Address: 78 Edward Street , Tygervalley, Cape Town

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Eaestern Cape

Port Elizabeth

Phone: 041 450 9956

Address: 76 Pickering Street Newton Park, Port Elizabeth

Hours:
Mon - Thurs (08H00 - 16H30)
Fri (08H00 - 15H30)
Sat (08H00 - 12H30)
Public Holidays (closed)

Free State

Bloemfontein

Phone: 082 584 1667

Address: 31 Glen Road Hilton, Bloemfontein

Hours:
Mon - Fri (08H00 - 17H00)
Weekend & Public Holidays (closed)

Mpumalanga

Nelspruit

Phone: 013 010 0310

Address: 1 Fuschia Road, Nelspruit

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Public Holidays (closed)

Limpopo

Polokwane

Phone: 066 399 9888 / 015 495 1834

Address: Palm Centre, 23 Grobler St, Polokwane Central, Polokwane

Hours:
Mon - Fri (08H00 - 17H00)
Sat (08H00 - 13H00)
Sun & Public Holidays (closed)

Sales Branches - South Africa

Western Cape, Cape Town

Phone: (021) 526-3000

Fax: (021) 526-3013

Address: 5A Marconi Road, Montague Gardens

Postal: P O Box 370, Eppindust, 7475

Bloemfontein, Free State

Phone: (051) 400-3900

Fax: (051) 400-3950

Address: 18 Phillip Fouries Street, New East End, Bloemfontein 9301

Limpopo - Polokwane

Phone: (015) 292-1166

Fax: (021) 526-3013

Address: 12 Sixth Street, Industria, Polokwane, 0699

Postal: P O Box 370, Eppindust, 7475

Gauteng, Midrand

Phone: (011) 621-0200

Address: Cnr Pharmaceutical & 15th Rd, Midrand, Gauteng

Postal: P.O. Box 1686, Midrand

Mpumalanga

Phone: (013) 712-3144

Address: 1 Platt Street, Barberton

Postal: P.O. Box 367, Barberton

Kwazulu-Natal

Phone: +27 31 460-9711

Fax: +27 31 460-9800

Address: 135 Teakwood Rd, Jacobs, 4052, Durban

Sales Branches - International

Defy Namibia Agent

Agent: Atlantic Distributors

Phone: +264 82 405 0000

Email: atlantic@mweb.com.na

Address: Southern Industrial, C/O Edison & Einstein Street, Windhoek, Namibia

Postal: P.O. Box 21158, Windhoek, Namibia

Defy Botswana Agent

Agent: Ray Morgan Agency

Phone: +267 390 6476

Address: Plot 48, Gaborone Inter Commerce Park, Kgale View, Gaberone Botswana

Postal: Private Bag B0261, Bontleng, Botswana

Zambia Agent

Agent: Southgate Investments Ltd

Phone: +267 488 1723

Address: Plot No. 1635, Malambo Road, Lusaka, Zambia

Postal: P.O Box 33681, Heavy Industrial Area

Defy Zimbabwe Agent

Agent: Primepep Services (Pvt) Ltd t/a Tradecom Africa

Phone: +263 772 469 010/011

Address: Trade Com Africa, Unit 5 Stand 18380, Mukuvisi Industrial park, Harare, Zimbabwe

Defy Swaziland Agent

Agent: Lynd Distributors

Phone: 00 268 25184310

Fax: 00 268 25184318

Address: 169 Second St, Matsapha, Swaziland

Postal: P.O. Box 880, Manzini, Swaziland