Noticing that your washing machine drains water immediately after filling?
This usually happens when the drain setup isn’t quite right.
Watch the video below to see how to fix it in just a few simple steps.
How to Troubleshoot Water Draining Immediately
Connect Correctly: Make sure the end of the drain hose is connected directly to the wastewater drain.
Set Proper Height: Position the drain hose at a height between 65 cm and 100 cm.
Check Hose Condition: Ensure the end of the drain hose is not bent, stepped on, or pinched.
Need a Hand?
If you’re still having trouble, we’re here to help!
Click one of the options below, or press Learn More to go
straight to our Service Centre page.
📞 Call us on 0861003339
📧 Email us ( service@defy.co.za )
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