Whether you turned Child Lock on intentionally to keep settings safe, or it activated automatically during an error like E5, switching it off is quick and easy.
We’re here to guide you through the simple steps to deactivate Child Lock so you can get back to doing your laundry without any interruptions.
👉 Watch the video below or follow the instructions to deactivate Child Lock in just a few seconds!
How to Deactivate Child Lock
If your washing machine is still locked and unresponsive, follow these steps to turn off the Child Lock:
Method 1: Using Buttons
Press and hold the Water Level and Auxiliary Function buttons simultaneously for 3 seconds.
The machine will beep, and the Child Lock will deactivate.
If That Doesn’t Work:
Open the top lid and keep it open for 5 seconds.
This will help reset the Child Lock manually.
Tip: If Child Lock keeps activating by accident, make sure the lid is closed properly when starting the wash cycle.
Need a Hand?
If you’re still having trouble, we’re here to help!
Click one of the options below, or press Learn More to go
straight to our Service Centre page.
📞 Call us on 0861003339
📧 Email us ( service@defy.co.za )